⚠️ This works only if the seminar date you're moving them to still appears as an option in Step 3. If it doesn't, don't try to force it — skip to "If the Date You Need Isn't Listed" below.
If the Date You Need Isn't Listed
If the seminar date you're trying to move a contact to doesn't appear in Step 3, that date has already closed for registration and been removed as an option. This isn't something to work around manually — typing or forcing that value in another way can cause the contact to get duplicate or conflicting reminders, or a message with a blank event/location.
What to do instead:
Submit a support ticket. Include:
- Contact name and email
- Their current (wrong) registration date
- The date you need them moved to
Our team will move them on the backend safely.