Best Practices for Following Up with RSVPs
Follow these tips to confirm attendance, improve rapport, and increase your seminar's attendance rate.
Step 1: Promptly Call New RSVPs
- Gold Standard: Call RSVPs within 10 minutes of receiving their registration. Thank them for RSVPing and introduce yourself.
- After-Hours RSVP: If the RSVP comes in during late evening, weekends, or holidays, call at the next appropriate time.
Step 2: Confirm Attendance 24-48 Hours Before the Event
- Reach out to RSVPs 1-2 days before the seminar. Use this call to:
- Confirm they plan to attend.
- Ensure they have the event location details.
- Build initial rapport, which can drastically improve attendance rates.
Step 3: Offer One-on-One Appointments (If Needed)
- For RSVPs who respond, “Can’t attend but would still like assistance,” offer to set up a one-on-one appointment. Aim to schedule these with the same urgency as your regular RSVP calls.
Important Reminder
📞 Automated Reminders:
We send an automated confirmation email, a 3-day-out reminder, and a 1-day-out reminder. These automated messages are meant to support—not replace—your personal RSVP calls. Failing to call your RSVPs will almost certainly result in a lower attendance rate than desired.