Using the Eventfull In-Browser Phone System
What You'll Learn:
This guide explains how to use Eventfull's built-in phone system to make and receive calls directly from your browser—no personal phone number required. You'll learn how to place outbound calls to prospects and clients, manage inbound calls to your business line, and access full call history and recordings for every conversation.
Why This Matters:
Your Eventfull account includes a dedicated business phone number that keeps your personal number private while giving you a professional communication channel. Every call is automatically logged, recorded, and attached to the right contact record—making follow-up easier and ensuring nothing falls through the cracks.
Key Features:
- Make outbound calls to any contact in your database or dial new numbers directly
- Receive inbound calls on your dedicated Eventfull business number (displayed on your sign-up pages and marketing materials)
- Access call recordings and duration logs for every conversation
- View complete call history for each contact, including timestamps, call length, and whether voicemail was left
- Call directly from contact records or conversation threads—no need to manually dial
Two Ways to Place Calls:
- Quick Dialer (upper right green button) — Enter any phone number and call immediately
- From Contact Records — Click into any contact's profile or conversation thread and press the green Call button to dial their number instantly
What Gets Tracked:
Every call interaction is automatically logged with full details:
- Date and time
- Call duration
- Recording playback
- Voicemail indicators
- Whether the call was inbound or outbound
All of this history lives on the contact's record, so you can review past conversations before your next call and maintain context across your entire relationship.
Pro Tip: Calling from within a contact's conversation thread lets you see your full message history while on the call—making it easy to reference past discussions and provide better service.
Want to make calls from your mobile device instead? Ask us about the Eventfull mobile app to keep your personal number separate while calling on the go.